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  • Do you offer payment plans?
    We sure do! We are happy to offer 2, 3, 6 and 12 month payment plans with the use of any credit card.
  • How do I set up a payment plan?
    To set up a payment plan, please email: Let us know the artwork you’d like to purchase and the length of payment plan that works for you.
  • Do you ship worldwide?
    Yes! We ship to whatever corner of the world you’re in.
  • Is shipping included?
    No, shipping is not included within the price of your original artwork. We invoice you for shipping after your purchase has been made, based on your location. Archival PRINTS include free shipping
  • Is there a local pick up option?
    Please email: to arrange local pick up at one of Chanelle’s studios located in West Clifford or Lunenburg, Nova Scotia. Bridgewater pick up can also be arranged.
  • How much does shipping cost?
    Shipping typically costs $75 - $200 cad. Please understand that this is an estimate and may change based on your location. For a more accurate estimate, please email: with your mailing address.
  • How long does it take to ship the artwork?
    Please allow 2-3 weeks for your artwork to be shipped.
  • Will I receive tracking?
    Yes! Once your artwork has been shipped, you'll receive a tracking code via email.
  • What if my artwork is damaged during shipping?
    Please let us know within 48 hours after delivery so that we can find the best solution for you. After 48 hours, we are unable to replace, fix or be held responsible for damages.
  • Are the artworks framed?
    YES! We are oh so proud of our framing. It's done locally right here in Nova Scotia, Canada.
  • Can I customize my framing?
    Currently, all artworks are framed in a handmade, pine frame. If you would like other color options, please email: with your framing requests asap after purchasing.
  • Does my artwork come with a certificate?
    All artworks come with a certificate of authenticity which can also be used for insurance purposes.
  • Can I use my artwork as a tax deduction?
    Yes! Did you know, all Canadian art can be used as a tax write-off? Just make sure to have your receipt.
  • Can I see the artwork in person first?
    We would love to have you visit the studio. Please email: to arrange a studio visit in Lunenburg or West Clifford. Chanelle is also happy to visit your home (if you’re local) with the artwork so that you can see it in your space.
  • How and where should I hang my artwork?
    All of our artworks are equipped with an easy to hang, wall safe, wire. Please ensure your artwork is not hanging in direct light, in a high humidity washroom, over a cooking surface or wood stove.
  • How can I best ensure that my artwork lasts longer than me?
    Make sure your artwork isn’t hanging in direct sunlight, a high humidity bathroom, over a cooking area or wood stove.
  • Are artworks archival?
    We use archival materials, acid free framing, fixative and UV spray protectant. Please understand that although we do everything in our power to ensure your artwork has a long life, artworks can fade or change over time if hung in the wrong locations.
  • Are artworks refundable?
    No. All purchases of artwork are non-refundable or exchangeable. If your artwork was damaged in shipping, please contact us at within 48 hours of delivery so we can find a way to best resolve the issue. After 48 hours, we cannot be responsible for damaged artworks.
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